You can filter the ticket details by filling the required field and click on filter button. Show the details the ticket as per the filter details.
Helpdesk – Summary
In helpdesk summary, you can see overdue,due today,open,on hold,closed count of all the employee who has ticket. You can click on any of the tabs to get more information. Show the recent activity details of ticket.
Helpdesk – Introduction
Helpdesk is a place where you can raise a ticket which can be in the form of question, complain or to solve the issue which is assign to particular department or employee to fulfill the requirement. Go to more and click on helpdesk to assign the ticket, here you will get the overall summary of […]